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Send a message to a creator

Start a direct conversation with a creator using credits.

How to send a message

On Mobile

  1. Open the creator’s profile page.

  2. Tap the Message button.

  3. Check the credit price shown inside the text box (e.g., "Send message for 12 credits").

  4. Type your message and tap the Send arrow.

  5. If you don't have enough credits, you will see a No credits available badge or be prompted to top up.

On Desktop

  1. Go to the creator's profile.

  2. Click the Message button.

  3. Type your message in the chat window and hit enter or click send.

Where to find your messages

Once you send a message, the conversation thread is saved in your inbox.

  • Mobile: Tap the Engage icon in the bottom navigation bar to see your chats.

  • Desktop: Click Messages in the left sidebar.

Important things to know

  • One at a time: You can send one message at a time. Once the creator replies, you can send the next one.

  • Notifications: You will be notified via email and in-app notifications when the creator replies.

  • Refunds: Message purchases are final and non-refundable once the creator replies.

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