For Fans
Find creators, book calls, manage account.
18 articles
Account & Sign In
Create and manage your account.
Create an account and sign inCreate your account and sign in to Grandist.
How can I reset my password?Learn how to reset your password.
How do I change my email address?Learn how to request an email change.
How do I delete my account?Permanently delete your account.
Subscriptions & Credits
Start or cancel subscriptions and buy credits for paid content.
Subscribe to a creatorStart a subscription for ongoing access to the benefits a creator offers.
Manage or cancel your subscriptionUpdate your subscription details or cancel anytime.
Buy creditsCredits power everything on Grandist—content unlocks, video calls, messages, and subscriptions.
Check your credit balanceSee how many credits you have.
What happens if I run out of credits?Top up what you need and complete your purchase.
Video Calls
Learn how to book, reschedule, or cancel video calls.
Book a video callEverything you need to book and join video calls with creators.
Cancel a video callLearn how to cancel a booking and get a refund.
Allow camera & microphone accessGive your browser permission to use your camera and microphone before the call.
Video Call – Cancellation & Reschedule PolicyLearn how cancellations, reschedules, and refunds work for video calls.
